We are a repair service provider – in order to provide you the best service possible we selectively choose the best service center from many that we work with around the U.S.A – there is a possibility that you will be asked to ship your products to multiple facilities – this is specifically designed to get you the best service and the best prices available.  We are not an authorized service center for any manufacturer; however our service centers can be authorized. 

Repairs that are sent to us that are beyond repair (example, a kitchen printer that went swimming with the French fries) – we will notify you of the no-repairable device and we will give you the choice of letting us recycle the device – (we will refund you your repair costs, and shipping fees) or we can ship you your product back using the shipping fees you paid with your purchase, refunding the repair cost.