ADVANCE REPAIR STAR TSP-800II : We will Exchange this printer like for like as long as the device you are sending in is repairable. If the device has gone swimming with the French Fries, or any other liquid, it will be deemed un-reparable. See Terms and conditions.
Please validate the product number – the model number is on the serial number plate as shown below:
In this example: this is a TM-T88II